Delete your account
In the app, or by email if you no longer have it.
In the app
3Open Profile › Privacy › Delete my account
Your account is deleted 7 days later
Changed your mind? Sign back in
Without the app
Email us from your account's email addressEmail us
If you signed in with Apple and chose Hide My Email, write from that relay address or tell us it; you'll find it in your Apple ID settings under Sign in with Apple.
What we delete
- Your account and all your Eliya data
- Your food diary, recipes, saved meals, targets, food settings, foods you added and reports
- Sign in with Apple and Strava access, which we revoke
- Kai, which stops at once when you ask for deletion
- When deletion runs, we email you a confirmation
What we keep
- A record that the account was deleted, with no name or email: a scrambled ID, dates and row counts, so we can show the deletion happened
- Database backups, for up to 7 days after deletion, then overwritten
- Kai requests already sent to Anthropic, which Anthropic deletes within 30 days, or keeps longer if its safety systems flag them
Deleting Eliya data doesn't delete data held in Apple Health, Health Connect or Strava, including food you saved to Apple Health. Manage those in their own settings.