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Support

Eliya is an app for strength, running, cycling, swimming, mobility and food tracking, with an optional AI coach called Kai. Here's how to reach us.

Get help

Email usWrite to hello@eliyafit.com about the app, your account or this site.Email us
Privacy questions and requestsWrite to privacy@eliyafit.com. We reply within 30 days; a complaint is acknowledged within 5 business days.Email
Delete your accountIn the app at Profile › Privacy › Delete my account, or by email without it.Read

About Kai

Kai is an AI system. When you talk to Kai you are talking to software, not a person.

Kai doesn't give medical advice. It won't diagnose, prescribe rehabilitation, or change your training for pain or injury. It will tell you to see a professional.

If you need help now, in Australia

EmergencyCall 000 if you or someone else is in danger now.
LifelineCall 13 11 14 or text 0477 13 11 14.
Butterfly National HelplineIf food or eating feels hard right now, call 1800 33 4673, 8am to midnight (AEST/AEDT), 7 days, closed on national public holidays.

Eliya can't respond to a crisis.

Who makes Eliya